Flooring if you're after that fancy pants wooden stuff that clicks together, as its only up the hill a little, and will save you a bit of cash. www.carpetright.co.uk. Genuine reviews are written by consumers and are published instantly — businesses can then see and reply to them. I have used local independents and had varying experiences. Really bad experience. Could not fault the service we received. I needed carpet to be laid urgently in a rental property that was empty. I joined Carpetright straight out of university, and whilst the work was manageable, over the last few months things have changed drastically. NK Living. Reviews from Carpetright employees about Carpetright culture, salaries, benefits, work-life balance, management, job security, and more. They came measured, sent a quote which we accepted and came and laid the carpet with no fuss and without being supervised. Avoid- Spend your time and money elsewhere. I went into the shop and got loads of help choosing the right carpet, the guy was very friendly and knowledgeable. Really slow service, no motivation, all very slow. I'm a property manager, delighted with the high level of quality service offered by Jordan from Carpet Right, he was very prompt in providing a quote, the price was fair and installment was done as per schedule, the tenant was also satisfied with the service provided by Jordan. The manager has no customer skills and speaks to his colleagues like dirt on his shoe. Our reviews are aggregated from multiple sources to give you the best overview about carpetright.co.uk. Vinay has helped me twice in the past 6 months. I don’t even know my order number after I paid for the quotation, it’s like a fraud. Leave a customer review for Carpet-Right Co. Reading reviews helps with the vetting process & can help you decided if a company is right for you. Carpetright is synonymous with quality and great value and we work hard every day to improve our customer service. If you feel uneasy, please feel free to email us at info@carpetright.com.au and liaise with our GM. I can not fault the carpet laying expertise of Adam and Steven who worked straight for nearly 14 hours to remove and install new carpet in our home. I would highly recommend against using this company as their customer care is non-existent. At lunch time on the day of fitting the fitter phoned to say he had damaged it and it couldn't be fitted he said he could get a replacement piece in a few days.Needless to say i heard no moor from him, after a week i went to the shop to complain. I did and have cancelled my order with Carpetright. They have processes to ensure reviews are authentic, so everything is above board. The installer started to cover the entire stairwell, at which point half way through we pointed out that it was supposed to be a runner. They gave us a card for an independent fitter and he was fantastic he fitted the underlay and carpet in … Compare Carpetright with other companies before you buy. Peter from Carpet right Belrose provided great service and follow up. My children have to walk with no flooring on their feet since we moved to an empty … We are currently assessing the review in accordance with our reporting processes. The final result surpassed my expectations and they left the place looking clean and tidy. Glassdoor gives you an inside look at what it's like to work at Carpetright, including salaries, reviews, office photos, and more. Danielle is an absolute credit to the company. The Salesman has since been out, as have at least 3 other installers, and 5 months later we still have a shoddy job. You've already flagged this Reply from Carpetright Limited. Good service and advice from Peter,Belrose store. Chris Bowhay 1 review. 74 reviews from Carpetright employees about Management. Read 1 more review about Carpetright Limited Only the latest review will count in the company's TrustScore Connie 3 reviews. I have paid, 11 days ago and still haven't heard anything. Genuine reviews are written by consumers and are published instantly — businesses can then see and reply to them. Read 1 more review about Carpetright Limited Only the latest review will count in the company's TrustScore Connie 3 reviews. Absolute liers. Carpetright cannot deliver what they promise; 3. GB. Our customer satisfaction is our priority and although we have a mix of positive and negative reviews, we complete over 5000 installations a year with less than 1% complaints ratio. I contracted Carpetright to carpet my new home. Do you agree with Carpetright Limited’s star rating? Nothing was a problem and there was always regular communication with, not only my salesman (Jordan), but also my carpet layer (Joe & Tim). Thank you again. I contracted Carpetright to carpet my new home. We have always bought our carpets from carpet right but on this occasion has to be our worst experience with any company I've ever order anything from. When I placed the order over the phone, the lady was very helpful and booked my fitting date to suit me. HomeAdvisor's Best Carpet Guide gives tips on how to choose carpets by type, material fibers (nylon), thickness (low pile, plush), durability, softness and more. Communication isn't brilliant.. Lovely experience at the bracknell store, Danny was very helpful in advising us on some carpet that would last a long time in our new forever home! Amateur, unprofessional and lacking in customer service. Carpet Right Carpet Flooring (Carpet Flooring Company): 4.3 out of 5 stars from 13 genuine reviews on Australia's largest opinion site ProductReview.com.au. We decided to look at a very similar Carpet at the same store, which was just for a spare room, so didn't need to be as nice as what we'd originally looked at, as there wouldn't be so much heavy traffic on it. Read 256 customer reviews of the Carpet Right - www.carpetright.co.uk & compare with other Carpets & Flooring at Review Centre: Page 2. Shopped around for our ground floor carpet replacement. No acknowledgment of customers. Written on: 03/10/2018 by Mattie6 (1 review written) I thought carpet right was a good company until they came into my home to lay the carpets and the Fitters left without putting my skirting boards back in place, damaged my settee and walls and did not put back my door droppers in place. She is a credit to your team. I ordered a carpet on the 18th November 2020 and haven't heard anything from Carpet right. Although there are also some negative reviews, you’ll discover feedback such as “very good service and no problem with the cashback — would recommend” and “ good, prompt service”. I am wondering why there are some many favourable comments regarding 'Greg'.? Reviews from Carpetright employees about Carpetright culture, salaries, benefits, work-life balance, management, job security, and more. If you feel uneasy, please feel free to email us at. I can't speak to any of the other posts but as far as I am concerned he is really that good. I will keep chasing and start the complaining process if I could not get any response next Monday. It's been a pleasure from start to finish. The whole process was very quick and easy. Once we had made a decision on which product to use the process ran very smoothly.Dave and Mitchell arrived on time, were very professional and nothing was too much trouble. Once for flooring hybrids and once for carpet. We are very grateful to Trevor who really helped us with his expert knowledge and made the whole experience very enjoyable! 3 reviews of Carpetright "Carpet Right is an immensely sized store that has some stupendously good prices here and there, but falls on its face when you look at the more expensive flooring options. Find out where Carpetright ranks in the best carpet shops of 2019, based on the opinions of real customers. Very happy customer - would highly recommend. Fantastic experience from the start to finish. We chose Carpet Right at Brookvale for reasons which included sales attention and product knowledge.The quote and the deal offered were far better than other competitors which included Carpet Court . Very professional and friendly manner would highly recommend. Carpetright Limited Reviews 59,901 • Excellent . Come the day he didn't turn up, i phoned him and he didn't reply so i called the shop to see what had gone wrong they said he had ordered the wrong colour but he would come and fit the correct carpet for free in a couple of days WATCH THIS SPACE, DO NOT USE THEM !!!! Carpets chosen from their samples take longer, but if you choose a carpet … Overall great service, thank you! I chose Carpet Right for a recent extensive renovation. Reply. 1 review of Carpet Right "We recently bought a carpet from carpet right, and they were able to offer fitting the next day! … I haven't had the carpets fitted yet but the lady at Stockton Carpet right was excellent very helpful and made ordering carpets over the phone due to the circumstances. Very patient, knowledgeable and was able to answer any and all questions I threw at her. 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