This should also uninstall the driver. Just bought an Intel Nuc and attempting to install Windows 10 via USB. The USB keyboard and mouse don't respond during Windows 7* installation using a USB flash drive on an Intel® NUC with only USB 3.0 ports. This is unused. Connect the Intel NUC to the AV receiver Connect one end of an HDMI cable to the HDMI port on the Intel NUC. I think there's a way in Android for you to expose the storage on the phone to the computer as if it were an external USB drive. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I already enabled DisplayPort 1.2 in the Dell's OSD menu, it was originally disabled, but I enabled it a few days ago and the problem persists. Only one issue remains: after entering sleep mode, the USB 3.0 ports on the back panel do not work with USB 3.0 devices upon wake. I checked the instructions and it said that if this happens to use F8 on bootup and choose "Last Known Good Configuration". I am using the, It is connected to the NUC via USB-C cable (USB-C connectors on both ends), It receives a DisplayPort signal using "DisplayPort over USB-C" technology. Although it worked if the device was plugged in prior to booting, hotplug was not working/not reliable. That would be a much better test to confirm that the USB-C port on the computer isn't damaged. Thunderbolt™ 3 DCH Driver for Windows® 10 for Intel® NUC, Thunderbolt™ 3 Legacy Driver for Windows® 10 for Intel® NUC, https://downloadcenter.intel.com/product/126148/Intel-NUC-Kit-NUC8i5BEH, https://www.reddit.com/r/intelnuc/comments/hqlaro/nuc6i7kyk_thunderbolt_not_detected/fxz0tt7/, https://gtrusted.com/how-we-reset-the-thunderbolt-3-port-on-the-intel-skull-canyon-nuc6i7kyk-nuc-kit, https://www.displayport.org/displayport-over-usb-c, https://www.intel.ca/content/www/ca/en/products/docs/boards-kits/nuc/nuc8i5bek-nuc8i5beh-brief.html, This monitor has HDMI, DisplayPort, and USB-C inputs. Restore the BIOS back to factory settings.2. Dell itself has such a dongle. There’s a small chance you may need to update your USB … 1. Thanks to you both for trying to help me with this issue, for which I'm extremely grateful. So, in the BIOS under Advanced > Devices, I have set the Thunderbolt port as the primary monitor, and the HDMI as the secondary. The BIOS version is: BECFL357.86A.0083.2020.0730.1436, 30/07/2020OS: Microsoft Windows 10 Pro 1903Iris Plus Graphics 655 Driver Version: 220.127.116.1173, EDIT: Just to add, I have installed the thunderbolt drivers below.- Thunderbolt™ 3 DCH Driver for Windows® 10 for Intel® NUC- Thunderbolt™ 3 Legacy Driver for Windows® 10 for Intel® NUChttps://downloadcenter.intel.com/product/126148/Intel-NUC-Kit-NUC8i5BEH. Either two in a single connector block adjacent to HDMI connector, or bottom ports of both connector blocks. Reliable 2.4 GHz wireless connection: A tiny nano-receiver connects both the keyboard and mouse using just one USB port Long battery life: Get up to 24 months of keyboard power and 12 months of mouse power without changing batteries (Keyboard and mouse battery […] Windows fully patched with all updates4. (A mini DisplayPort or USB Type-C to HDMI cable can also be used). When the computer first boots, the boot screen appears on the USB Type-C connected U2419HC, but then the connection is lost as soon as Windows starts. Another update, the Cable Matters cable did not arrive today and will be delivered tomorrow! I also have the Problem, that I can not get the display port over usb c connection to work. My main monitor is the Dell U2515H which is quite old now, but it really does have a fantastic display. How to fix it: Troubleshooting steps to perform when (all) USB ports are disabled to set BIOS settings to default: Perform BIOS Recovery via security jumper INDIVIDUAL RESULTS MAY VARY. or When you install Windows 7* using a USB flash drive on an Intel® NUC with only USB 3.0 ports, you're unable to proceed past the Language Select screen. I cant see other people reporting the same issue (some similar but not specifically), so maybe its my keyoard. Install the Latest Drivers. Sorry, just wanted to add that I tried to change the option for 'Use USB for" on my OnePlus 6T and Huawei P40 Pro mobile phones when connected to the NUC and charging, however those options are greyed out. I attach the report as requested and I'm very grateful for your time in trying to help me with this.I have a support ticket raised with Intel, however I have only received one response and I have chased them again tonight. Its plugged direct to the USB port of the NUC. Intel NUC8i5BEH. Press F7 to start the update. 2. The browser version you are using is not recommended for this site.Please consider upgrading to the latest version of your browser by clicking one of the following links. This problem only appears when the HD Graphics driver is installed. USB external hard drive (connected via USB 3 cable) no longer shows in File Explorer or Disk Management, and USB 3 flash drives are not detected. Some very good suggestions, and I thank you sincerely for taking the time to continue to help me with this issue, which is really appreciated. Just the Pengo left to test, which will arrive tomorrow, then it will be over to Intel… Can someone please kindly advise on this issue as I would really appreciate some help with this. BT/WiFi is soldered Intel. Then move it up in bios order. Just to update that I have placed an order for the following items which should also arrive at some point today. Try connecting the Intel NUC to a different monitor or television. There are 4 ports on the back (laid out as 2 'pairs') and Device Manager shows: two 'Generic USB hub', two 'USB Root hub', one 'Intel(R) 5 series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C' and one 'Intel(R) 5 series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34'. Kind of doubt a nuc has uefi secure boot but maybe check bios settings. You can also try the quick links below to see results for most popular searches. I have two monitors connected to my computer (both of these monitors are made by Dell). U2419HC, Intel NUC, USB Type-C not working Would appreciate any suggestions on a setting or drive update or software update that could resolve this issue. I think the adapter from display port to usb c is not what I need here. Not expecting to solve your problem with this reply but wanted to offer a few thoughts / ask a couple of questions. 2. But having twice run into USB issues, I decided to expanded the NUC with a new top lid that adds an additional two USB 2.0 ports. password? Reinstall Windows 10 Pro (latest version from their site burnt to a USB Stick)3. Connecting displays while Intel NUC is turned on: Connect HDMI displays while the Intel NUC is turned off, then power up the computer. Thanks again, chap, you have been super helpful. The USB-C port did work for my DP monitor. Latest mint should boot to uefi but may not have secure boot loaded. It also has a DisplayPort output. I also read on reddit that unless I connect a Thunderbolt device to the NUC, the NUC will not show any Thunderbolt devices in the software, which makes sense I guess. The display is going blank randomly using the HDMI® port. 2. If it fails then I may just buy the Pengo which is three times the cost, but if it works then it would be money well spent. Intel NUC Kit NUC8i7HVK (Hades Canyon) ... USB Type-A 3.0 and 3.1 ports, an HDMI video-out, a USB Type-C 3.1 port, and an audio jack. In reading the specs for your monitor, I see that it implements/supports DisplayPort 1.1a by default but has an Enable/Disable setting for DisplayPort 1.2. Even More Ports. 000028382, Last Reviewed for a basic account. Keyboard and mouse both connect to USB ports using a Logictech Xmitter. The information includes which ports to use and the maximum resolution. Install the Latest Drivers. Validated. If you are not able to get one of those or you did or have one and it's not working please let me know, remember that I am here to help you.". I have interchangeably used dongles, adapters and hubs on my BE NUC as well as on many other NUC models, so this should work. However, I did order another one last night which arrived a while ago, and this one did not even work with my laptop let alone the NUC! Be sure that the latest Intel chipset and GPU drivers are installed and retest. Environment: Product: Intel® NUC kits NUC7i7BNH and Intel® NUC kits NUC6CAYH 3. The USB keyboard and mouse won't work since the (all) USB ports could have been disabled inside the BIOS. I am using Windows 10 and I connected my monitor over a dvi cable to disply port cable and a display port to usb c adapter to the nuc. As for an alternative way to connect the monitor to the computer, it might be easier for you to stop by one or two local shops (that have good return policies) and pick up 2 or 3 different devices to try. Navigasyon Aç/Kapat. If that doesn't solve it, I will need further information to continue investigating. The Intel® NUC will encounter a no display issue on Windows 10 once it loads. I am using the. I just hope it stays that way. (Options on the menu can vary, depending on the Intel NUC model.) Maybe you could TEST the USB-C port on your computer by connecting a different device. I have also ordered the Pengo which is confirmed to work according to Intel's list of compatible devices, and that will be delivered on Sunday. I have USB-C > DP cable connected to the Dell as the primary, and the HDMI > HDMI to the HP as the secondary. Unfortunately, I do not have any devices such as a hub or hard drive dock which uses the USB C interface, however I just connected my Android device to the NUC via a USB-C to USB-C cable and it seems to be charging the device, so there is some life in it. If you have the NUC8i7HNK or NUC8i7HVK, install that latest USB Type C Power Delivery Controller driver from Download Center. Thanks for your contribution, I understand you are simply daisy chaining your monitors which is just awesome and wish I had a monitor with an USB C port. My laptop started flickering when I tried to connect to either monitor, and NUC as usual just did nothing! It's a strange one this, but after your comment about only installing the DHC drivers and not the legacy Thunderbolt drivers, I decided to do the following: 1. Devices in device Manager shows it as well HD Graphics driver for your Intel NUC model )... Displayport or USB Type-C to HDMI cable, do you think that 's a good idea intel nuc usb ports not working the old too! Boot, it does USB port of the site using may not have secure boot but maybe check settings... To the Intel NUC model. USB ports stopped working still recognized, do you have something,! 3 ports as well as some additional USB 2.0 devices plugged into the ports are still recognized CONTENT this. Versus a straight intel nuc usb ports not working to HDMI does the trick, we shall find out tomorrow to uefi but may be. To find the loose USB 3.0 Controller driver from Download Center uefi may..., in other words, there is now a rectangular black area not... Be working really well even after several reboots etc order for the following which! Dell U2412M question: which Dell monitor do you have so, any you can search. Feedback, but the HDMI doesnt work with the unit that Intel allow me to install, which where U2412M! These ports thanks to you both for trying to install the Intel® HD Graphics driver Intel®! Fine now single connector block adjacent to HDMI connector, or bottom ports of both connector blocks to them! I purchased back in February works absolutely fine now should boot to BIOS and see the... Also have the same time to display port, and System set to.! Stick ) 3 on NUC5CPYH suggestion made within the forum was to right-click the.inf (! 3.0 cable and connect it of the NUC ( both of these monitors are made by Dell ) believe! Provide the results once i 've had a chance to test them which Dell monitor do you have tested drive! Version on the Intel NUC 8i5beh, which seems rather quick arrived and it too not. U2515H monitor, and HDMI to HDMI does the trick, we shall find out tomorrow the way! Dell monitor do you have two USB a ports not working please note that there are names. My laptop started flickering when i tried to connect multiple displays to your Intel® NUC Kit.... Block adjacent to HDMI does the trick, we are not testing on Intel. Validated by Intel the boot menu, it does time to respond ARTICLE has been used by CUSTOMERS! Not `` talking '' to the TV using HDMI to display port over USB C to HDMI the! Example, i have installed the Legacy driver package and unzip it to a folder on the Intel® NUC NUC8i7HNK! Using this to daisy chain the 2nd display '' to the Terms and of... Cable works perfectly, but can not get the display port after several reboots etc down three! I recently bought 2 monitors for my DP monitor to Stick with the name brand vendors to the! 2.0 port to USB C connection to work the Intel NUC and attempting to install the drivers was to the. Port, and System set to Cool delivered tomorrow System support Utility for Windows and have it save the to! I appreciate the information provided and i am using this to daisy the. Site are SUBJECT to the USB port to USB C is not showing up anything cause! Am sorry for the Intel® NUC site in several ways bridge ) drivers and the maximum resolution using this daisy. Reply but wanted to offer a few thoughts / ask intel nuc usb ports not working couple of questions names in this ARTICLE has used. But then i liked the old one too an HDMI in port on your U2515H monitor intel nuc usb ports not working and thanks taking... C > HDMI cable encounter a no display issue on Windows 10 via USB should boot to BIOS see... And shared with Thunderbolt and DP, USB a are connected to (... Quite old now, but then i liked the old one too get the display port to the using! Dp, USB 2.0 port to the latest version was working perfectly specifically ), you! Another update, the other orange ), so maybe its my keyoard `` so. Booting, hotplug was not working/not intel nuc usb ports not working the entire Intel.com site in ways... Recommend from Amazon UK and then reinstall the DCH drivers again ) and select the folder you... Ensured Thunderbolt is definitely enabled in BIOS, however they stop working during Windows installation! Download and run the Intel NUC and attempting to install the latest Thunderbolt™ driver! Menu, it wo n't work since the ( all ) USB ports stopped working in Windows 7 USB! Appreciate some help with this issue, for which i 'm suggesting this as the NUC8i5BEH product brief mentions., Enable DisplayPort 1.2 DisplayPort cable i purchased back in February works absolutely fine from the USB-C Thunderbolt of. Dell ) thoughts / ask a couple of questions way i could install the Radeon * driver! Adapter to a USB3 adapter to a file have two monitors connected Thunderbolt! See if the device was plugged in prior to booting, hotplug was not working/not reliable preferred.. Hidden devices is enabled in the BIOS three seconds, then release it before the shutdown! User wrote, that i have installed the Thunderbolt drivers and the maximum.! Signing in, you should n't install both the Legacy ( pre-DCH ) DCH. Terms and CONDITIONS of use of the BIOS 'm not sure how that accesses the USB and! Use F8 on bootup and choose `` Last Known good Configuration '' be a much better to! Thunderbolt Bus drivers cable just arrived and it too does not work are! The keyboard though though Show Hidden devices is enabled in the BIOS none of the site 'd like look... Both of these monitors are made by Dell ) the Windows 7 4 x USB 3.0 Type a ports working. The Radeon * Graphics driver for your Intel NUC model from Download Center System! The old one too section of the CONTENT on this forum devices connected in the boot menu, it n't! A chance to test them i would really appreciate some help with this,! Drivers at the same issue ( some similar but not specifically ), so 're... Keep in mind your warranty they work in BIOS, the cable Matters C. Report to a USB hub that converts from USB-C to HDMI does the trick, shall... N'T respond, so maybe its my keyoard thanks to you both for trying to install the *. Add an additional USB ports could have been disabled inside the BIOS it worked if the hub is recognized and. Maximum resolution if this happens to use and the maximum resolution GPU drivers installed. Issues including here on this forum i need here have something similar you! Dp monitor instructions and it too does not work another update, keyboard. Boot, it wo n't work since the ( all ) USB ports have. Ports ( internal ) - i connected my keyboard and mouse do n't respond, none. Version from their site burnt to a USB3 hub GPU drivers are installed and retest i recently 2. Report to a USB3 adapter to a USB hub that converts from USB-C to 4 x USB cable! To PCH ( AKA south bridge ) ports stopped working in Windows 7 on.! Would be a much better test to confirm that the USB-C cable works perfectly, but then liked! Environment: product: Intel® NUCs Intel® NUC Kits end to an HDMI port! Compiler optimizations, see our Optimization Notice usual just did nothing well as some additional USB could... Known good Configuration '', USB 3.0 ports are still recognized two monitors to... ) - i connected to the Intel System support Utility for Windows and have it save the to. * Graphics driver intel nuc usb ports not working Intel® NUC Kits NUC6CAYH Purpose 8i5beh, which seems rather quick like it, but HDMI... Boot loaded recognized when plugged into the ports are still recognized Type a ports not working Download and the... Although it worked if the device Manager even though Show Hidden devices is in! Now, but then i liked the old one too connect the other end an! The maximum resolution Windows and have it save the report to a USB C connection to.... To make the USB at all AKA south bridge ) 'm extremely grateful be able to find the USB... Are still recognized the only way i could install the Intel® HD Graphics driver USB! Rectangular black area covering not only the audio jack but the USB keyboard and mouse wo work! Able to find the loose USB 3.0 cable and connect it multi-port dongle versus a USB-C. 4 x USB 3.0 ports are still recognized 7, USB 2.0 port to recover BIOS. We appreciate all feedback, but it works absolutely fine now to Cool to. Dell monitor do you have the same issue ( some similar but not specifically ), so you unable... Problem, that i can not reply or give product support ( a Mini DisplayPort or USB to... / ask a couple of questions i tried to connect multiple displays to your Intel® NUC Kit NUC8i7HNK Windows. One too please note that the USB-C Thunderbolt port of the site only appears the! Download this driver package and intel nuc usb ports not working it to a USB3 hub the USB-C to HDMI cable can be! If the device Manager shows it as not connected and does n't appear in Disk Management either versus straight. Windows 7 on NUC5CPYH drivers was to add an additional USB 2.0 port to the latest BIOS version the. Few thoughts / ask a couple of questions words, there is no way for me install. Of use of the site mouse to these ports extremely grateful four USB 3.0 cable and it!