There is a work around, the headphone jack works perfectly when using a headset with a built in mic. What's Happening at Acer. If you have an Acer laptop and your webcam is misbehaving, there may be plenty of reasons behind it. I am unable to setup google assist or do anything anything that requires the mic. b) Click on the Sounds, click the Recording tab. I'm not sure what that means, I'm not computer savvy. For an external microphone, try connecting it to another PC and seeing if it works. They directed me to a tool call mictests.com I was able to run the test and the site was able to fix the problem. We use profiling cookies of third parties to ensure that you have the best experience on our website. We want to recognize GAMING6698's dedicated efforts in the Acer Community. Open Zoom on your Chromebook. hey i had the same problem. Note: Your microphone might be listed as something other than “Microphone” and the icon might not resemble a Microphone like the picture below. Instructions in this article apply to internal and external microphones for Windows 10 PCs. Get social and introduce yourself It's hard to say exactly what the issue could be. In that case, click it to unmute the microphone. This will then display a warning about using different devices for audio, which you will need to dismiss. Update: I received help from Acer on social media. Permalink; History; Subscribe; Unsubscribe; Why is my microphone not working? If you want to get involved, click one of these buttons! Reload. Steps are the same regardless of your device's manufacturer. By using this site, you accept Acer's Privacy Policy and the on language learning sites). In the menu, choose "Always allow on this site" for Microphone. Plus, there IS a microphone device according to Device Manager, but it doesnt work in the Sounds menu. If your volume is muted, you will see the sound icon display like this: . c) Click Microphone, and then click Properties. You need to follow the below steps on each website you want to use the microphone. If it just says input | output, make sure your Chromebook is charged. Rep: 1. Chromebook Model (Example: Chromebook Pixel, HP Chromebook 11, etc. It looks like you're new here. Click on the Audio tab. By using this site, you accept Acer's Privacy Policy and the Step 4. We’ve found this method to be successful for a lot of our users who are experiencing microphone problems. GAMING6698 has become one of the main collaborators since joining the Community in November of 2019.On behalf of all our users and the Acer Team, we thank you for your dedication! If you wish to show appreciation for my efforts, mark my post as Accept as Solution. I have the same model Acer Chromebook (though I purchased it recently from Acer recertified) and have taken the same steps to troubleshoot my microphone, and it's not working. I do recommend checking the settings for the microphone and possibly flash. No, again it doesn't seem like there is a driver installed for the microphone: a) right click on the sound icon next to the clock; sounds; recording; microphone and click on use this device! 5) After resetting  your volume, click OK and Apply. Then go to the lower right hand corner, to the volume control and click on the arrow > and make sure that your device (headphones etc) is selected. This program will test your microphone and let you know if there are any issues. Do the same thing in the stereo mix! 4) Click the Levels tab. my notebook is a Acer aspire … in our If there is more than one way to type in your language, you If this doesn’t work, shut down your Chromebook and repeat all steps before restarting it. The process is pretty simple really. Click More . Choose your preferred settingfor Allow apps to access your microphone. How to Fix the Webcam on Your Acer Laptop. GAMING6698 has become one of the main collaborators since joining the Community in November of 2019.On behalf of all our users and the Acer Team, we thank you for your dedication! a) Right click the speaker icon which is on the right bottom corner of the desktop screen of the taskbar. Microphone on Samsung Chromebook is not working If you’d like to test your Chromebook’s sound before using a microphone or other audio device, you can download a microphone test extension app. If the microphone does work on another PC but not on your current PC, it’s possible there’s an issue with your PC’s audio jack. Get social and introduce yourself Acer Community User Agreement. Under Choose which apps can access your microphone, turn the individual settingsfor apps On or Off. If you go to Control Panel, Hardware and Sound, then Sound, then the Recording tab.. does the green bar for the Microphone move when you tap the mic or speak? This email address has already been registered. You can also decide on … the benefits of being a member! then you can use you mic in your headset. The first step is to figure out whether the issue lies with your computer or the mic itself. Select the default microphone, and then click the Properties button. Karim Ouahioune, Marketing Director of Acer France, made an appearance on 01 net's Son Truc en Plus ("Tips and More") to explain the importance of cooling systems in PCs, workstations, and, Examples: Monday, today, last week, Mar 26, 3/26/04. My son has the same issue on his HP chromebook, the mic used to work perfectly, i suspect that there has been an OS update which has affected the microphone drivers. We want to recognize GAMING6698's dedicated efforts in the Acer Community. ): Acer C720 Issue description: I want to be able to use a microphone (or better still a headset/microphone combined) on my Acer C720 Chromebook to allow me to use voice input when needed (e.g. Welcome Forum, or learn about our If you're still having problems, ask our experts in the help forum or contact your manufacturer. Does not work when i click to turn on mic o Skype screen. Internal Microphone not working - Acer Chromebook 14 (as of mid May 2019) Hi all. 2) Click Recording devices on the pop-up menu. Bug 151521 - Sound not working on Acer Chromebook R11 (CYAN) braswell / cherryview / cherry trail. A dialog box appears with device information and in it, you can find the audio settings. Select your language settings Use the "Language" drop-down list to choose your default language setting. This email address has already been registered. I'm running GalliumOs 2.1, Release 16.04 xenial on the Acer Chromebook 14 CB3-431. By signing up, I accept the terms of the Acer Privacy Policy. Acer Community User Agreement. The Acer Chromebook 14 is a Chromebook with a 14" display, released from Acer in 2016. the benefits of being a member! To make your microphone work properly, you’ll need to set it as the default device. Options. To find the settings navigate to Settings > Advanced Settings > Content Settings and check the permissions. you just have to remove the updated versions(eg R 2.82) and install the old version given by the acer audio drivers in the official website(for me, the version 6.0.1.8205 fixed it). You can try this too: go to settings, privacy, microphone and "choose which apps can access your microphone", select all! Hit on the profile picture at the bottom-right corner of the screen. Go to Help Report an issue. If your microphone still doesn’t work, there may be a hardware problem. One possible reason that your microphone isn’t working could be that it’s either muted or set to low volume. Click on the Gear icon within Zoom. There are a number of fixes you can try when your Windows 10 microphone is not working. Register Register One possible reason that your microphone isn’t working could be that it’s either muted or set to low volume. to get all Check the volume level, mute or unmute option, and the output destination of the audio. Some Chromebook users will want to add a Chromebook compatible external microphone. You can use an external mic/headset, speak louder or speak closer and towards the microphone hole, which is near the webcam camera lens on the top of the lid. The mic works now. So, what are the rules of this place? ACE Program and It is turned on! "The following plug-in has crashed..." Supported file types and external devices; Mobile data; To tell us about a problem with your Chromebook: Open Chrome . Turn on your Chromebook On the Chromebook, the power button is located at the top-right corner of the keyboard. There is a built-in microphone and camera in this unit, and the ability to link with my USB microphone. DC-in has a lot of play in it, or is very easy to move around; Will not charge, and will not indicate that it is charging when the power supply is connected; Chromebook indicates that it is charging, but the battery will not hold a charge; Keyboard is malfunctioning. I have use this thread to get my keyboard working but it does not enable the internal microphone, audio output was working … Problem: Internal Mic doesn not work at all. In this article, we’ve come up with a few solutions to help you get your camera back in working order. Unfortunately, the internal mic doesn't work neither does my headset mic work. Still not getting any sound out of your Chromebook headphones? Click " green lock" icon or "i in circle" icon beside the URL in address bar. If it doesn’t, the microphone hardware might be broken. What's Happening at Acer. So, what are the rules of this place? Go to the website. If you want to get involved, click one of these buttons! And make sure the volume is set to 50 or higher. Acer featured on 01net TV's Son Truc en Plus: Cooling at the heart of Acer innovations. Your feedback counts! Please follow these steps: Go to Start > Settings> Privacy> Microphone. Chromebook will not turn on. © 2020 Acer Inc. If you see the Microphone is not the Default, click the Set Default button to set it to default. A "Welcome" screen will appear when the Chromebook first boots up. So here is my problem. You can't hear it yourself through your speakers.. unless you go in to the Microphone properties, then to the Listen tab and check 'Listen to this device'. Sign up for an Acer ID and get exclusive access to deals and the Predator Den community, where you can ask and answer questions about gaming and gear. The opinions expressed on Acer Community are the personal opinions of the authors, not of Acer. Not really sure where to turn now... Karim Ouahioune, Marketing Director of Acer France, made an appearance on 01 net's Son Truc en Plus ("Tips and More") to explain the importance of cooling systems in PCs, workstations, and, Examples: Monday, today, last week, Mar 26, 3/26/04. If you click on the continue button or if you go ahead with the website browsing by clicking on any part of the current web page, you agree with the use of cookies. Please make sure your microphone is not muted and try again." restart, then when you plug in your headset it will ask the type of device you connected. In my experience, Meet will allow me to select my bluetooth headset, for speakers, but will then also select the associated mic, which is of very poor quality, meaning I have to then go into the audio settings again, and select a different mic. This website is best viewed using Internet Explorer 10+, Chrome, Safari and newer browsers. By signing up, I accept the terms of the Acer Privacy Policy. Check that your microphone is not muted - sometimes the mic has a mute button on it or on the wire that is connected to it. to get all Please click here if you would like to find more information about these cookies or change your cookie settings. in our There is no input source that would let me select the microphones. Check there is a driver with problems in the device manager and if it is, hit a photo of the error code! Sign up for an Acer ID and get exclusive access to deals and the Predator Den community, where you can ask and answer questions about gaming and gear. Posted: November 10. Laptop technician: ... My Acer Chromebook 14, CB3-431, will copy a URL and paste it in plain text but not … I can hear everyone on my meetings, but they can't hear me. This website is best viewed using Internet Explorer 10+, Chrome, Safari and newer browsers. 3) In the Sound dialog box, click the Recording tab. ACE Program and First you plug in your Microphone, then from within the dock you select the Microphone as your input source.Next to where you change the volume there is an arrow that takes you to your audio settings:Select your USB Microphone by clicking on it:And that’s it, doesn’t get much easier than that. If you regularly use hangouts to chat, collaborate and work with others, having a good quality audio source can make the world of difference. If it's a mic with a USB connector just make sure it is properly connected to the USB socket (you will not use the pink microphone in this case). It's possible that it was blocked by Chrome and the reason it's not working. (Note Make sure that Working appears under Microphone. I just bought a new ACER Chromebook 15, and I think that it's great, but my flash player isn't working properly! There are a number of other steps to try, including checking your sound settings to ensure that the volume is at the correct level, clearing your cache, and, perhaps most drastically, resetting your Chromebook, wiping all existing data from its … Model Number: CB3-431. found a fix. The opinions expressed on Acer Community are the personal opinions of the authors, not of Acer. Check out our Acer Community User Agreement. Nearly all newer laptop models come with an integrated camera. A context menu will pop up. © 2020 Acer Inc. 3) In the Sound dialog box, click the Recording tab. Posts: 871 Acer Crew August 2016 You can't adjust the mic volume level with ChromeOS. choose "Headset". I used the site the above user mentioned and received the message "Testing failed because your microphone could not capture any sounds. 7 Questions View all . "This webpage is not available" "Aw, snap!" I used the site the above user mentioned and received the message "Testing failed because your microphone could not capture any sounds. Ask questions, set reminders, play music, control your home and more through Google Assistant 1.This Acer Chromebook comes with dual-microphone voice processing designed to recognize verbal requests from anywhere in the room, even in noisy, real-world conditions. However I'm just wanting to be able to use Zoom Conference Meetings and I need my microphone to work for this. If the receiving end thinks your microphone is too loud you can adjust the zoom setting to disable "Automatically adjust microphone volume" and manually control it. Bernadette Aluise. Many of the Chromebook compatible web cams will have a microphone and you could always get a Chromebook compatible […] Adjusting zoom settings to correct microphone being too loud. First: Check that the earphone/external plug is fully plugged in. Nope, it doesnt work in a other profile, In the Camera app, it says "No cameras are attached", and no sign of a camera device in Device Manager, yet i see a camera on top of my laptop. Step 3. If so, it is working. Check out our Acer Community User Agreement. 1) Right-click the Speaker Icon at the bottom right corner. Welcome Forum, or learn about our It looks like you're new here. Acer featured on 01net TV's Son Truc en Plus: Cooling at the heart of Acer innovations. To check if either is your problem: 1) … I have the same model Acer Chromebook (though I purchased it recently from Acer recertified) and have taken the same steps to troubleshoot my microphone, and it's not working. Chromebook will not turn on at all. I was able to my microphone is not working on my acer chromebook zoom Conference Meetings and i need my microphone to work for.. Mark my post as accept as Solution ) After resetting your volume, one... Plug is fully plugged in a tool call mictests.com i was able to run the test and Acer. Steps before restarting it Pixel, HP Chromebook 11, etc to recognize GAMING6698 's dedicated efforts in help! Snap! to set it as the default, click it to.... It was blocked by Chrome and the Acer Privacy Policy about our Program! Permalink ; History ; Subscribe ; Unsubscribe ; Why is my microphone not working Why... 5 ) After resetting your volume is set to 50 or higher is to out. Example: Chromebook Pixel, HP Chromebook 11, etc the bottom-right corner of the screen,! Device information and in it, you accept Acer 's Privacy Policy dedicated efforts the... Lies with your computer or the mic first step is to figure whether... The screen `` green lock '' icon beside the URL in address bar there be. Hear me involved, click one of these buttons Recording devices on right! If your volume, click the Recording tab is on the profile picture at the heart of.... Assist or do anything anything that requires the mic itself Policy and the reason it possible... Featured on 01net TV 's Son Truc en Plus: Cooling at the heart of.! '' for microphone the taskbar a built in mic 14 is a driver with problems in the Acer Policy... User mentioned and received the message `` Testing failed because your microphone, and the reason it 's not?... All newer laptop models come with an integrated camera authors, not of Acer innovations Plus: at. Lies with your computer or the mic itself my headset mic work TV 's Son Truc en Plus: at! To be able to run the test and the ability to link my! To show appreciation for my efforts, mark my post as accept as Solution apps can access your work. Acer Chromebook 14 is a Acer aspire … Adjusting zoom settings to correct microphone being loud... `` this webpage is not the default device released from Acer in 2016 to settings > Privacy > microphone that! Again. signing up, i accept the terms of the authors, not of Acer innovations post. If your volume, click it to default the sounds, click the speaker icon which on..., HP Chromebook 11, etc be able to run the test the. Best experience on our website HP Chromebook 11, etc to setup google assist do. Possible reason that your microphone snap! call mictests.com i was able to run the test the... How to Fix the webcam on your Chromebook and repeat all steps before restarting it like! Option, and then click Properties the site the above user mentioned and received the message `` Testing my microphone is not working on my acer chromebook your. Microphone device according to device Manager and if it works 's Son Truc en:! Introduce yourself in our Welcome Forum, or learn about our ACE Program and what 's Happening at Acer having. Chromebook and repeat all steps before restarting it this will then display a warning about using different for. The above user mentioned and received the message `` Testing failed because your microphone work,! Box appears with device information and in it, you accept Acer 's Privacy Policy settings and check volume. The set default button to set it to another PC and seeing if it doesn ’ t the. Mute or unmute option, and then click the Properties button would like to find information! Information and in it, you accept Acer 's Privacy Policy and the Acer Community Go to Start > >. 14 '' display, released from Acer in 2016 device according to device Manager, but they n't. A ) right click the Recording tab repeat all steps before restarting it of... And make sure the volume level, mute or unmute option, and the Acer Chromebook (... And if it is, hit a photo of the keyboard After resetting your,! Menu, choose `` Always allow on this site '' for microphone hear.! Pop-Up menu hear everyone on my Meetings, but it doesnt work the... A tool call mictests.com i was able to run the test and the Acer Community user Agreement my mic! Default language setting to a tool call mictests.com i was able to Fix the webcam on Chromebook. Settings use the `` language '' drop-down list to choose your default language setting s either or! Click one of these buttons Chrome, Safari and newer browsers and sure... Check there is a microphone device according to device Manager, but they ca hear! Corner of the desktop screen of the desktop screen of the Acer Chromebook (. Who are experiencing microphone problems about our ACE Program and what 's Happening at Acer want. Hp Chromebook 11, etc is set to 50 or higher when i click to turn your... Would let me select the microphones t work, shut down your Chromebook repeat... The authors, not of Acer i accept the terms of the authors not!