Capacity maximums will vary by resort based on the above factors and may change based on certain factors, including government regulations or operational ability. Additional terms apply, visit Epic Coverage Terms and Conditions to learn more. Lift ticket purchasers will be able to purchase daily lift tickets online at any of our resort sites, starting December 8, 2020. Click here to reset your password. Q: Can I purchase a discounted lift ticket to ski or ride on a day or at a resort where my pass is restricted or after I have used all of the included days on my Epic Day Pass or frequency product? Week-of reservations in the Early Season and Core Season do not count against your Priority Reservation Days. These passes are available for a limited time only at resort ticket windows and through the call center; they cannot be purchased online. A: Pass Holders can check back regularly to see if additional reservation spots become available in the event that other guests have cancelled their days or we were able to release more inventory based on terrain availability. Epic Day Pass/Ticket or Epic Season Pass Holders get the mountains to themselves with exclusive early season access through Dec. 7.We will not sell lift tickets until Dec 8; buying an Epic Day Pass is a great alternative. For our Early Season (all days prior to December 8, 2020) we will release reservation inventory for the upcoming week based on conditions and terrain availability. Keystone is the first resort to open, on Nov. 6. For the Core Season, with more terrain regularly available, Pass Holders now have an ongoing opportunity to book their week-of reservations. MORE DAYS ALL SEASON LONG. Q: Will the mountains be fully open? A: No, reservations are non-transferable from pass holder to pass holder or lift ticket holder, or from one resort to another. A: All children 4 & under are eligible for a complimentary Epic Pass and do not need to make reservations. This reservation system is designed to give you peace of mind knowing that you will have the space you need to feel safe and physically distance, no matter what day you visit. Pass restrictions and blackout dates apply. A: You are able to view and manage your reservation online in your My Account on epicpass.com. Our Commitment to Safety | Know Before You Arrive, As an Epic Pass holder, you get 20% off food, lodging, lessons, rentals, and more, Access your exclusive Epic Pass holder savings, including 20% off food, lodging, lessons, rentals, and more with Epic Mountain Rewards. Lift tickets will go on sale December 8, 2020. For more information on capacity constraints for dining, ski school and more please visit here. Q: I bought my Epic Pass before the reservation system was announced, can I get a refund? As an Epic Day Pass/Ticket or Epic Season Pass Holder, you can make as many week-of reservations during the season as your pass typeand availability allow. Q: If I’m a resident of the U.S., may I reserve days in Whistler Blackcomb? Please check back regularly by calling RMG (866) 764-3829 to learn about any updates regarding our Partner Resorts. Additionally, the Northeast Tot Pass, Whistler Blackcomb Tot Pass and Stevens Pass 6 & under pass will not require reservations. Q: Am I able to reserve days at different resorts? Breckenridge inventory will be released on Wednesday, November 11 for its opening day on Friday, November 13. Choose the pass holders in your household who are going with you. In order to receive a full refund, you must not have used your pass, reservations must be unavailable on the dates and at the resort you planned to use your pass, and you must have submitted your refund request by 11:59 pm MST on December 7, 2020. We strongly recommend purchasing your Buddy or Ski-With-A-Friend tickets in advance through epicpass.com to secure your ticket before traveling to our resorts. A: Epic Day Pass/Ticket or Epic Season Pass Holders will be able to make a reservation by calling RMG (866) 764-3829. You will receive an email confirmation letting you know your pass has been activated for those days! Epic Pass holders can reserve seven Priority Day Reservations and as many week-of reservations (up to seven) as they want; the Priority Reservations do not count against Week-of reservations. Q: I bought my pass before I knew you would need a reservation to use your pass. Early seasonreservations can be booked up to a week in advance. A: The deadline to request a refund was September 17, 2020. A: Yes. This is where you will be able to manage or cancel your reservations. Once in, it was smooth. Will there be a waiting list? These reservations will open up on weekly basis throughout the season. I then entered my info and got 110k in queue. A: Pass holders may reserve days at any Vail Resorts’ owned and operated North American resort based on the access of their pass. If you are unable to book your preferred Priority Reservation Days during the initial booking window from November 6, 2020 through December 7, 2020 you will have the option to receive a full refund for your pass and rollover all or a portion of your 2019/20 pass holder credit to the 2021/22 season. Q: Why are you implementing a reservation system? Please check back regularly to learn about any updates regarding our Ski & Ride School programs. In the event that you need to cancel a reservation, you must cancel by 12:00am of your planned ski date. A: Pass Holders may reserve as many Priority Reservation Days as are eligible on each pass product purchased per the question above. WHY IS THERE A RESERVATION SYSTEM FOR THE 2020/21 SKI SEASON? Q: What lift access capacity constraints will be in place for the 2020/21 season? Skier. My epic pass account reflects the choices i made in the reservation system. A: For the core season, with more terrain regularly available, pass holders now have an ongoing opportunity to book their week-of reservations for seven days ahead. To view a list of opening dates and when early season inventory will be available for each resort, click here. During this window, there will be no daily lift tickets sold for the Core Season, giving pass holders priority access. the Priority Reservation Days you want by Dec. 7 and have not used your pass, you can get a refund with Epic Coverage. hide. You can submit a refund request starting on September 1, 2020 with your RMG Travel Consultant. REFUNDS: Epic Coverage provides refunds for COVID-19 related closures, injury, job loss, and unavailable Priority Reservation Days. See the Epic Coverage Terms and Conditions for more information. Q: Will I be able to purchase Buddy or Ski-With-A-Friend tickets this season? When you purchase a lift ticket for the 2020/21 season, it is for an exact date at a single resort. Additionally, general season pass holders can make as many week-of reservations as they would like subject to availability. You will have access to reserve your Priority Reservation Days for the core season as soon as the reservation system goes live on November 6, 2020. Q: If I’m a pass holder and plan to take a Ski & Ride School lesson, should I get a ski reservation before booking my lesson? A: In the event that you need to cancel a reservation, you must cancel by 12:00am of your planned ski date. To ensure physical distancing is possible, we will be managing the number of guests on-mountain at our resorts this season. A: For the 2020/21 season, you will only be able to make a reservation to ski at one resort per day. Just wish you could reserve more that 7 days at a time. Q: I bought an Epic Day Pass or other frequency pass product, how many days may I reserve at one time? Q: Will I be able to purchase Buddy or Ski-With-A-Friend tickets this season? A: All of Vail Resorts’ 34 owned and operated North American resorts will require pass holders to make reservations during the 2020/21 season. Making it way harder for us? Pass holders will have priority access to book their preferred days during the season, and lift tickets will not go on sale until Dec 8, 2020. You will have until September 17, 2020 to utilize your credit towards your 2020/21 pass purchase. Call your RMG Travel Consultant for details. A: This winter season we will be implementing a reservation system to manage the number of guests on mountain across our 34 North American resorts. Please check border restrictions before making plans. Pass holders will be able to utilize their Buddy and Ski-With-A-Friend benefit tickets on any day when there is available capacity for lift ticket purchases. Week-of reservations are in addition to your Priority Reservation Days. Telluride days are also available on some passes. A: We are focused on the upcoming winter season and ensuring a safe ski and ride experience. Q: As a pass holder, will I have to make reservations for Partner Resorts? A: Pass holders with Early Season skiing access will be able to make a reservation a week prior to the date they want to use their pass. We expect that for many days throughout the season, pass holders will be able to make a reservation within the week of their desired date. For Epic Coverage protection, only the initial Priority Reservation Days reserved prior to 12/7 are eligible to be covered (if you do not elect Core Season coverage). This season we’re all in this together. Epic Pass holders can reserve seven Priority Day Reservations and as many week-of reservations (up to seven) as they want; the Priority Reservations do not count against Week-of reservations. Thanks! However, you may be eligible to rollover your 2019/20 Pass Holder credit if you are eligible for a refund of your 2020/21 pass under Epic Coverage. When you purchase your lift ticket this season, it will include a reservation for a specific resort and specific date, and therefore there is no need to make any further reservation. The earlier you cancel your reservation, the more likely that a fellow skier or rider will be able to use your spot to enjoy the mountain. Q: Will daily reservations be required for skiing and riding in the Early Season? A: The type of pass you purchased will determine the number days you will be able to reserve. SAFETY PROTOCOLS Do I have to wear a face covering while I’m skiing and snowboarding? From November 6 - December 7, pass holders have priority access to make reservations for the Core Season before lift tickets go on sale on December 8. Q: Will there be a waitlist if there are no reservations for a day I want to use my pass? A: If we’re able to release more inventory based on terrain availability, that release will happen on Wednesdays at 2pm MST. A: Daily lift tickets will be available for advance purchase starting December 8, 2020. Cancellations may be performed online at epicpass.com or on our resort sites in your "My Account" profile. Please check back regularly on https://www.epicpass.com/region/partners.aspx to learn about any updates regarding our Partner Resorts. A: Yes, you can opt out of Auto Renew by calling RMG (866) 764-3829 by September 13, 2020. A: Yes, you may request a refund for the net price paid for your pass and, if you have a 2019/20 pass holder credit, it will no longer be valid. Q: Will I be able to make reservations for my entire family? When you purchase a lift ticket for the 2020/21 season, it is for an exact date at a single resort. Q: As a pass holder, will I have to make reservations for Partner Resorts? A: All pass holders should book their reservations to align to their vacation stay. Q: Will lift tickets be available to ski or ride in the Early Season? These week-of reservations do not reduce your maximum number of 7 Priority Reservation Days. For guests who have historically purchased a lift ticket, two great alternatives are our Epic Day Pass or Whistler Blackcomb Day Pass, available for purchase now. Prior to December 7, 2020, Epic Day Pass/Ticket or Epic Season Pass Holders will have the ability to reserve up to 7 Priority Reservation Days or the number of days available on their pass up to 7 days. We recommend guests purchase a pass to enable early access for booking reservations. For example, if you have a 4-Day Epic Day Pass, you can hold up to four Priority Reservation days. Then proceed to make new reservations, as your pass type allows. The best value for early season skiing and riding is an Epic Day Pass (save up to 50% off daily lift tickets). The reservation window opens in early November. These reservations will open up on a rolling basis for the next seven days of skiing throughout the season. Remember, Pass Holders are required to make a reservation to enjoy the mountains. Given the uncertainty of the situation, this is subject to change as we move forward. For an overview of Epic Coverage and to view the Terms & Conditions. Q: If I’m a Canadian resident, may I reserve days at any of Vail Resorts’ owned and operated resorts in the United States? Q: If I’m a pass holder and plan to take a Ski & Ride School lesson, should I get a ski reservation before booking my lesson? In addition to your Priority Reservation Days, you will be able to reserve as many week-of reservations as your pass type and availability allow during the core season from Dec 8 to Apr 4. If you abuse the system by repeatedly missing or cancelling week-of reservations (or Priority Reservation Days that you booked within 2 weeks of the reservation date), you may lose your reservation privileges for a period of time. Q: What if I am not satisfied with the Priority Reservation Days I was able to make? To view a list of opening dates and when early season inventory will be available for each resort, click here. We will assess the winter operating plan for the 2021/22 season next year. A: We plan to open all resorts and all terrain as weather, snow conditions and government regulations permit. Epic Pass will require advance reservations at all its properties. Create one now. Praises for the EPIC pass reservation system. A: Booking a reservation will turn your pass access on and off for that day, so there is no need to bring anything but your pass to be able to access the mountain as usual. To help you navigate our site on the busiest days, we've implemented an online waiting room. See the Epic Coverage Terms and Conditions for more information. Can I rollover my credit to the 2020/21 season? If you travel to our resort without securing a lift ticket, there is a chance there will be no lift tickets remaining online, and you will be unable to ski that day. Once reservations are made, your pass will be activated for the days you reserved. We operate many of the largest mountain resorts in North America, and for the vast majority of days during the season, we should be able to accommodate everyone who wants to be on our mountains. Definitely agree best bet is a pass. There will not be a waiting list, reservations are first come first served. Here are the easy steps to reserving your days: If you want to reserve days at another resort, repeat the process! Once that deadline has passed you will no longer be able to request a refund based on not being able to book your preferred Priority Reservation Days. Epic Coverage offers passholders peace of mind in case of closures or unforeseen circumstances. While Epic Pass owner Vail Resorts has implemented a reservation system to book ski days in Colorado, this is … Q: What if I purchased my pass and none of my preferred days are available? You will be able to view real-time availability and make reservations all in one place, by calling RMG (866) 764-3829.Reservations will activate your pass for the selected days; no need to bring anything but your pass toget access to the mountain. A: Yes, pass holders with access to Whistler Blackcomb may make reservations at Whistler Blackcomb. report. Log in or sign up to leave a comment Log In Sign Up. Q: Am I able to reserve days at different resorts? Q: Which resorts will require a reservation? Epic SchoolKids enrollment is now closed for the 2020/21 season. You will not be guaranteed access to use your pass because you booked lodging, WHEN WILL RESORTS OPEN FOR THE 2020/21 SKI SEASON, WHY IS THERE A RESERVATIONS SYSTEM FOR THE 2020/21 SKI SEASON. Please check border restrictions before making plans. You will still have Epic Coverage due to a qualifying Resort Closure or qualifying Personal Event. if anyone could ease my mind a bit or explain this to me better i appreciate it! Brighton, Mount Snow, Attitash, Wildcat, Crotched Mountain, Hunter, Liberty, Roundtop, Whitetail, Jack Frost, Alpine Valley, Big … Q. A: We have announced Opening Days for our 34 North American resorts! A: We are currently assessing night skiing safety measures. Q: If I’m a Canadian resident, may I reserve days at any of Vail Resorts’ owned and operated resorts in the United States? A: Yes, reservations will be required for every day of the ski season. For the vast majority of days, we expect that it will not be an issue for anyone to access our mountains– but for your safety, we are not planning for the majority of days, but for every day of the season. A: We will be assessing capacity based on a variety of factors to determine the capacity across each of our 34 North American resorts by taking into account factors such as our operating plan, local regulations, weather conditions, size of resort, historic visitation numbers and our own operating experience to estimate of the number of guests we can accommodate for safe physical distancing. But reservations spots may open at any time in the event that guests have cancelled their days. Vail Resorts CEO says reservation system could be lifted during season if it proves unnecessary Rob Katz answers Epic Pass holder questions regarding reservation policy By John Meyer , … A: Once you cancel a reservation, you may immediately rebook a new reservation. A: No, as it currently stands, as an Epic Pass holder you do not have to make reservations at any partner resorts. Q: How will the reservation system impact my credit from the 2019/20 season? Log in using that same email and you should see your upcoming season pass in your account. Q: May I transfer my reservation to another pass holder or lift ticket holder or from one resort to another? Given the need to manage lift tickets sales, they will only be sold on our websites and through our call centers. Password issues? If you need to add Family members to your account, please add them within “My Account” or by contacting our pass experts at (866) 764-3829. Days will be released each Wednesday for the following week, and you can reserve as many days as your pass type and availability allow. In order to provide a safe 20/21 season, we will require all skiers/riders to have a reservation. Q: Will daily reservations be required for skiing and riding in the Early Season? A: Yes, Buddy tickets and Ski-With-A-Friend tickets will be available for purchase beginning on December 8, 2020. Cancellations may be performed by accessing your Epic account. Don't forget to reserve your days before you get to the mountain. Please check back closer to November 6, 2020, when the reservation system goes online for further information. DO I NEED A RESERVATION WHEN I PURCHASE OTHER PRODUCTS (LODGING, SKI AND RIDE SCHOOL)? Pass holders will have priority access to book their preferred days during the season, and lift tickets will not go on sale until Dec 8, 2020. You can also book as many week-of reservations for the Early Season as your pass type and availability allows. In the Core Season, Pass Holders can also use their Priority Reservation Days to book further out than week-of reservations. Given the uncertainty of the situation, this is subject to change as we move forward. For the 2020/21 season, you must be a pass holder to purchase a Buddy or Ski-With-A-Friend ticket online (you may not send your benefits to others to redeem online). Additional terms apply, visit Epic Coverage Terms and Conditions to learn more. To ensure physical distancing is possible, we will be managing the number of guests on-mountain at our resorts this season. You will be required to purchase your Buddy or Ski-With-A-Friend tickets in advance through epicpass.com to secure your ticket before traveling to our resorts to pick up the ticket. A: All reservations can be viewed and canceled in My Account --> Season Passes --> Click on the + next to Reservations. With the reservation system this season how many MORE people who do not have a reservation will be hiking the terrain parks? Amazing how many people are using the site. Reservations will be made available on a weekly basis for the upcoming week of skiing, and these reservations do not count towards pass holders Priority Reservation Days for the Core Season. Q: What lift access capacity constraints will be in place for the 2020/21 season? For the 2020/21 season, you must be a pass holder to purchase a Buddy or Ski-With-A-Friend ticket online (you may not send your benefits to others to redeem online this season). Please see Epic Coverage Terms and Conditions for more information. A: For your safety, we are managing on-mountain access this season. All reservations must be be made via your account on EpicPass.com. Q: Why the change from the once-a-week release? In addition, you can reserve as many days as your pass allows (minus the number of Priority Reservation Days you have reserved) and with week-of reservations throughout the season, as long as there is available capacity on that day and you have remaining access days on your pass. Q: I bought multiple season pass products, how many days may I reserve at one time? A: All of our 34 owned and operated North American resorts will require pass holders to make reservations during the 2020/21 season. We expect that for many days throughout the season, pass holders will be able to make a reservation within the week of their desired date. We will not be selling lift tickets during Early Season. A: For your safety, we are managing on-mountain access this season. As such, reservations will be required every day of the season at every resort for all guests. Reservations for the Early Season (from the resort opening to December 7, 2020) will be released every Wednesday for the following week. A: No, reservations are for a full day of skiing or riding only. In the event that you need to cancel a reservation, you must cancel by 12:00am of your planned ski date. These daily lift tickets will only be available during the Core Season if capacity allows at the resort. 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